workflow

Customer notification workflow

workflow-notify-customer

Sends order, shipping and delivery status updates to the customer over email and SMS.

Decision and plan target (no provider attached) PII allowed Tool calling

Try in playground JSON

Price per 1M tokens: free; $0 per 1k
Requests · 30d: 0; no traffic
Latency: 2000 ms; declared
Success rate: n/a; quality prior 0.90

Traffic over 30 days

Requests per day this target answered on this deployment, with the cost line.

No requests yet. Route something from the playground to see usage here.

Tokens: 0
Spend: $0
Previous window: 0 req

Routed for

Domains the signal layer detected on requests that ended here.

No routed requests yet. Declared domains: Customer Support.

Capabilities

DomainsCustomer Support

ActionsAction

Complexity band0.00 - 0.50

Languages*

Context windowundeclared

Streamingyes

Policy constraints

Hard stops enforced before scoring.

Data boundaryPublic

Regionsanywhere

PIIallowed

Max input tokensunlimited

Tenantsall

Representative prompts

Examples the similarity strategy matches against.

Notify the customer that order #4521 has shipped.
Send a delivery update for the delayed order.
Run the customer notification workflow.

Route to it

This workflow is not executed by the platform. Ask the router for a decision restricted to kinds=["workflow"] and dispatch the winner in your own stack; send feedback afterwards so the learners improve.

curlbash

curl https://api.opensmartroute.ai/api/v1/route \
  -H "Authorization: Bearer $OSR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"text": "Notify the customer that order #4521 has shipped.", "kinds": ["workflow"], "top_k": 3}'

# Returns the chosen target, confidence, the ranked alternatives and the
# per-strategy trace. Execution of workflow targets happens in your stack.

httpxpython

import httpx

r = httpx.post(
    "https://api.opensmartroute.ai/api/v1/route",
    headers={"Authorization": "Bearer osr_live_..."},
    json={"text": "Notify the customer that order #4521 has shipped.", "kinds": ["workflow"]},
)
d = r.json()
print(d["target"]["id"], d["confidence"])
print([t["id"] for t in d["ranked"]])  # e.g. workflow-notify-customer first when it fits