America.gov is intended to simplify the process of navigating government bureaucracy, but language models are imperfect and remain prone to hallucinations, which could cause new issues.
Read the original at TechCrunch AI: Can a chatbot fix the government maze? The White House is about to find out
How OpenSmartRoute helps
A team using OpenSmartRoute can test government-style routing rules without risking data leaks. The input guard spots personal data before a request leaves the secure environment. This prevents sensitive information from reaching public models that might not be allowed to see it.
The router scores candidates on quality, cost, speed, and safety for every request. Teams set weights per request to prioritize specific goals like accuracy or budget. A savings ledger shows exactly what each routed request cost compared to the most expensive option.
New models enter the catalogue as single entries and compete on the next request. Nothing else changes in the app when a new model is added. The system learns from outcomes so successful models get more traffic while failing ones get less.