Instruction file imported from jacebenson/blog (.github/instructions/posts.instructions.md). Copyright stays with the author.

ServiceNow Post Tagging Guidelines

This guide defines the consistent tagging structure for ServiceNow-related blog posts in this Eleventy site.

Core Tagging Rules

1. All ServiceNow-related posts should include the servicenow tag
2. Non-ServiceNow posts should NOT include the servicenow tag
3. Use lowercase, hyphenated tags for consistency
4. Each post should have 2-5 tags maximum for best organization

ServiceNow Tag Categories

Security-Based Tags

Use these for posts about access control, data protection, and security features:

• acls - Access Control Lists and security rules
• before-query-business-rules - Security-focused business rules that filter data
• data-policies - Data validation and field policies
• data-filtration - Record filtering and data security
• installation-exit - Installation exits and security customizations
• spentrypage - Service Portal entry pages and security
• user-criteria - User-based access criteria
• hr-criteria - HR-specific access and criteria

Automation-Based Tags

Use these for posts about workflow, integration, and automation:

• engines - Workflow engines and automation frameworks
• crud-business-rules - Create, Read, Update, Delete business rules
• flow-designer - Flow Designer workflows and actions
• legacy-workflow - Classic ServiceNow workflows
• ui-actions - UI Actions and client-side automation
• processors - Processors and server-side scripting
• graphql - GraphQL APIs and integrations
• rest - REST API integrations and scripting
• scrapi - Scripted REST APIs (ServiceNow custom APIs)
• soap - SOAP web services and integrations
• email - Email notifications and processing
• events - System events and event processing
• script-actions - Script actions in workflows
• scheduled-jobs - Scheduled script execution and jobs
• data-imports - Data import processes and automation

User Experience Tags

Use these for posts about interfaces, user interaction, and presentation:

• core-ui - Core ServiceNow UI and interface customization
• ui-macros - UI Macros and reusable interface components
• ui-pages - Custom UI Pages and layouts
• reports - Reporting and analytics
• service-portal - Service Portal development and customization
• next-experience - Next Experience UI framework

Data Tags

Use these for posts about data management, storage, and structure:

• tables - Database tables and schema
• attachments - File attachments and document management
• history - Audit history and data tracking
• database-views - Database views and custom queries
• remote-tables - External data integration via remote tables
• data-management - Data cleanup, maintenance, and governance
• import-sets - Data import sets and ETL processes

Tagging Examples

Example Front Matter Structure

---
title: "Creating Secure ACLs in ServiceNow"
date: 2025-10-29
tags:
  - servicenow
  - acls
  - user-criteria
description: "How to implement role-based access control using ACLs and user criteria"
---

Example Tag Combinations

• Security post: servicenow, acls, data-policies
• Integration post: servicenow, rest, scrapi, processors
• UI customization: servicenow, core-ui, ui-actions
• Data migration: servicenow, import-sets, data-imports, tables

Migration Notes

When updating existing posts:

1. Ensure all ServiceNow posts have the servicenow tag
2. Replace generic tags with specific ones from the categories above
3. Remove outdated or overly broad tags
4. Maintain 2-5 tags per post for optimal organization
5. Test the site build after bulk tag updates

Non-ServiceNow Posts

Posts not related to ServiceNow should use appropriate general tags:

• web-development
• javascript
• career
• productivity
• tools
• etc.

These posts should NOT include the servicenow tag.