Text-based AI assistants are competing for user attention. Instinct and Meta's Muse both added the ability to make calls.
Instinct's founder Noah Shinn announced a new calling feature. This service lets agents act as concierges for users.
The feature handles tasks like booking restaurants that do not take online reservations. It also manages dentist cancellation lists and cable bill problems.
Meta's Muse AI assistant gained the ability to call U.S. businesses. The rollout prioritizes users who requested the feature first.
