AI-powered knowledge management systems face a fundamental challenge when businesses need accurate answers rather than plausible ones. Imago Platform Ltd. encountered that problem while developing an application to help customers navigate complicated product warranty policies. Imago’s first client, a lighting and electrical business, needed help resolving warranty claims across manufacturers with widely varying policies. The […] The post Imago Platform uses graphs to improve AI knowledge management appeared first on SiliconANGLE.
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How OpenSmartRoute helps
For a team that routes through the router, a release like this is one catalogue entry. The new model competes on the next request against what the team already runs, on quality, cost and speed. If it answers well it earns more traffic; if it fails it gets less, with no code change in the app.
Any OpenAI-compatible provider works, as do open-weight models served locally. The catalogue at https://opensmartroute.ai lists models with their prices and live rankings, and the savings ledger shows what the routing saved against always using the most expensive option.